Privacy Policy www.vameno.co.uk

Version 0.1

This page was last updated on 20 December 2024.

We understand that you place your trust in us. It is our responsibility to protect your privacy. On this page we inform you about what data we collect when you use our website, why we collect it and how we use it to improve your user experience. This helps you understand exactly how we work.

This privacy policy applies to the services of www.vameno.co.uk. You should be aware that www.vameno.co.uk is not responsible for the privacy policies of other sites and sources. By using this website you agree to this privacy policy.

www.vameno.co.uk respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially.

Use of Collected Data

Use of Our Services

When you sign up for one of our services we ask you to provide personal information. This data is used to carry out the service. The data is stored on secure servers of www.vameno.co.uk or a trusted third party. We do not combine this information with other personal data we may have.

Communication

If you send us emails or other messages we may store those messages. Sometimes we may ask you for personal information that is relevant to the situation at hand. This allows us to process your questions and respond to your requests. The data is stored on secure servers of www.vameno.co.uk or a third party. We will not combine this data with other personal information we have.

Cookies

We collect data for research purposes to gain a better understanding of our customers so that we can tailor our services accordingly. This website uses cookies (text files placed on your computer) to analyze how users use the website. The information generated by the cookie about your use of the website may be transmitted to the secure servers of www.vameno.co.uk or a third party. We use this information to track how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage.

This website uses the Ultimate GDPR EU Cookie Banner app to ensure that our use of cookies complies with the General Data Protection Regulation of the European Union. This app helps us manage the correct consent requirements and ensures the privacy of our users.

Purposes

We do not collect or use information for any purpose other than those described in this privacy policy unless we have obtained your prior consent.

Mobile Terms of Use
Vameno

The mobile messaging service of Vameno (the Service) is operated by Vameno (Vameno, we or us). Your use of the Service constitutes your agreement to these terms (Mobile Terms). We may modify or discontinue the Service or any of its features at any time without prior notice. To the extent permitted by applicable law we may also change these Mobile Terms at any time and your continued use of the Service after such changes take effect constitutes your acceptance of those changes.

By signing up for the Vameno SMS or text messaging service you agree to receive recurring SMS or text messages from and on behalf of Vameno through your mobile provider to the mobile number you provided, even if your mobile number is listed on a Do Not Call list. Text messages may be sent using an automatic dialing system or other technology. Service related messages may include updates, notifications and information such as order status or account alerts. Promotional messages may include offers, special promotions and other marketing information such as shopping cart reminders.

You understand that you do not need to sign up for this program in order to make purchases and that your consent is not a condition of any purchase from Vameno. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all costs and fees associated with text messaging imposed by your mobile provider. Message frequency varies. Message and data rates may apply. Check your mobile subscription and contact your mobile provider for details. You are solely responsible for all charges related to SMS or text messages, including those from your mobile provider.

You can opt out of the Service at any time. Send the keyword STOP to Vameno or click the unsubscribe link (if available) in any text message to cancel. You will receive a one time confirmation message of your opt out. After that no further messages will be sent to your mobile device unless you initiate them. If you are subscribed to other mobile messaging programs from Vameno and wish to cancel those, you must unsubscribe separately by following the instructions in their respective terms, unless otherwise required by law.

For support or help regarding the Service, text HELP to Vameno or send an email to support@vameno.co.uk.

We may change the short code or phone number we use to operate the Service at any time and will notify you of such changes. You acknowledge that messages including STOP or HELP requests sent to a changed short code or phone number may not be received and that we are not responsible for honoring requests contained in such messages.

The services supported by mobile carriers are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you obtain a new mobile number you must register for the program with that new number.

To the extent permitted by law you agree that we are not liable for failed, delayed or misdirected delivery of information through the Service, any errors in such information and any actions you take or fail to take based on the information or the Service.

We respect your right to privacy. See our privacy policy for information about how we collect and use your personal data.

Third Parties

The information is not shared with third parties except for web applications we use for our webshop. This includes for example the review system of Judge.me. These data are used solely for the purpose of the respective application and are not further distributed. In some cases information may be shared internally. Our employees are obligated to maintain the confidentiality of your data.

Changes

This privacy policy is tailored to the use and features of this website. Adjustments or changes to this website may lead to changes in this privacy policy. It is therefore recommended to review this privacy policy regularly.

Options for Personal Data

We offer all visitors the opportunity to view, change or delete their personal information.

Adjusting or Unsubscribing from the Newsletter Service

At the end of each email you will find the option to update your details or unsubscribe.

Adjusting or Unsubscribing from Communication

If you wish to update or remove your information from our records you can contact us. See the contact information below.

Disabling Cookies

Most browsers are set to accept cookies by default. However, you can configure your browser to refuse all cookies or to notify you when a cookie is being sent. Please note that some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Questions and Feedback

We regularly check our compliance with this privacy policy. If you have any questions about this privacy policy you can contact us through the contact form.